A quick and easy booking :
On the Internet, by phone or by visiting our agency in Moustiers Sainte-Marie !
Ask your questions on the chat, right bottom corner, we’ll answer you as fast as we can.
How does our booking work ?
Each of our activities have their own rules, you’ll have to answer quick questions depending on the one you choose.
See our descriptions and pictures to learn the essential informations you have to know before booking.
For exemple: if you book for the canyoning activity, we’ll ask your height and weight to prepare your neoprene suit.
How to cancel or change my booking ?
Activities can be canceled or postponed according to the booking conditions:
We repay your purchase and we may apply a deduction depending on your order.
The whole invoicing occurs as long as you don’t show at the activity (if you had not cancelled your booking).
Outdoors ativities:
Canyon hike, bike, paragliding…
Cancelation fees of 5 euros up to 72 hours before the beginning of the activity (10 euros for electric boats).
If you cancel after those 72 hours, 100% of the price will be billed.
After the beginning: the whole activity will be billed.
Museum, cinema, Mas…
Cancelation fees of 5 euros per reservation if canceled less than 24 hours before activity.
About groups (more than 20):
Special terms are applied for groups.
Those terms are written on the estimate you make to book your activity.
I booked by phone, can I cancel by email ?
Yes. You can cancel via the chat (right bottom corner), email or phone.
You’ll juste need your reference number.
Partial cancelation:
The same terms implements for a partial cancelation.
For instance: 4 people out of 8 cancel for an activity, the deduction only applies on those 4.
Adjournment :
Adjournments are treated as cancelations.
However, according to the type of activity, we’ll do our best to apply no deductions on your adjournment.
